We got the thumbs up from you!

"I purchased some 4D bets at the Singapore Pools King George's Ave Branch. When I reached home, I realised that one of the tickets was missing, and it happened to be a winning ticket. I went to the branch the next day where the Branch Manager informed me that sales staff, Anterlin Ng, had kept the lost ticket for me. They validated the ticket on the spot and paid me my winnings of $500. I appreciate Anterlin's honesty and the good service provided by the staff at this branch"

"Purchasing bets at the Advance Marketing and Services retail outlet is a pleasant experience as the staff serve with a smile, greet and wish customers good luck before they leave. In addition, they try to place bets for customers even though it is very close to closing time."

"I would like to compliment Daren Lim for providing good service at the Singapore Pools Teban Gardens Branch. He is friendly and makes effort to give us updated football results. Thank you."

"I went to Singapore Pools Main Branch to claim my winnings of $134 and had purchased some 4D bets at the same time. I forgot my change of $4 and it was sales staff Agnes Mah who alerted me and returned the change. Thank you Agnes for being honest and for the good work."

"I patronised your branch at Peace Centre to purchase 4D and football bets. I did not know how to read the odds and shade the betslip. The counter staff was very helpful and knowledgeable about the products, and patiently explained to me. I would like to thank Alvin for his extra help last Sunday even though it was a busy time at the branch."

"The counter staff at the NTUC Fairprice Woodlands Civic Centre retail outlet are very helpful, efficient and always greet the customers. I would like to commend Cindy Lee, Cindy Chew, Ah Kway, Margaret and others. Keep it up and well done!"

"Your staff Tay Lay Hooi at Singapore Pools Bukit Batok N3 Branch found that I was using the old horse racing betting slip. She was very friendly and told me to change to the new one and go back to her without having to queue up again. I was very pleased that she was understanding and used initiative to handle this matter. Thanks again Lay Hooi. Wishing you and all the staff Happy Chinese New Year."

"The crowd control at the Singapore Pools Chinatown Branch is organised and highly efficient. Your staff managed to clear the very long queue in 10 minutes before closing time. I am amazed by their efficiency and good organization. I think this is the best outlet in Singapore. Keep up the fantastic job! Roger, the manager is friendly and helpful and was assisting in managing the queue."

"On that evening when I patronised the Singapore Pools Teban Gardens Branch shop, it was raining heavily and a long queue was building up. I was worried that I may not be able to buy my 4D numbers before the shop closed. Fortunately, the branch manager started directing customers to speed up the queues, so I managed to get my numbers. I thanked the manager, but she said that it was her job, and that I made her day with my compliment.

When I struck first prize on the bet, I decided to drop by the outlet to thank the manager again, but she was not around. Please help my wife and I to convey our appreciation to her. Thank You. "