Singapore Pools’ branches and authorised retailers are located conveniently across the island and are open 7 days a week
throughout the year.
Outlet Locator
Get details of our outlets and their operating hours here.
Sales Hours
Singapore Pools
Main Branch
1 Selegie Road, #01-01,
Paradiz Centre
Mon - Fri
Sat / Sun
8.00am - 8.00pm
1.00pm - 9.00pm
•
Singapore Pools
Branches
Mon, Wed, Thur, Sat, Sun
Tue / Fri
8.30am - 8.00pm
8.30am - 8.00pm
•
Singapore Pools
Authorised Retailer
Mon
Wed, Thur, Sat, Sun
Tue / Fri
8.00am - 6.00pm*#
8.00am - 7.00pm*
8.00am - 8.00pm
Extended operating hours: Click here for list of outlets.
•
Please note that operating hours may vary from outlet to outlet, depending on location and building complex.
*
If there is a local match, the closing hours will be extended to 7.30pm.
#
If there is a international match, the closing hours will be extended to 7.00pm.
Payment Mode
- Cash
- Nets ($0.20 per transaction)
- Cash Card ($0.02 per transaction)
- EzLink (Branches only) ($0.02 per transaction)
Relocation - New Address
Authorised Retailer:
Lee Ah Lan Trading
Blk 61 Teban Gardens Road #01-05 Teban Place S(600061) w.e.f. 5 Nov 08
Singapore Pools Branch:
Singapore Pools Siglap Branch
697B East Coast Road
S(459060) w.e.f. 4 Nov 08
Note:
Singapore Pools has over 300 outlets around the island serving our customers. We are not recruiting any new retailers, nor have we appointed any individual or company to recruit retailers on our behalf.
Winnings for bets placed through PoolzConnect will be credited into the customer’s PoolzConnect Account.
For bets placed at our outlets, you can claim your prizes as follows:
4D, Toto and Singapore Sweep
From 8am, the day after the draw,
Sports bets
1 hour after the conclusion of the relevant football match or motor racing, subject to opening hours of our outlets
• Write your full name and identity card/passport number on the back of your winning ticket.
• Bring along your winning ticket and one identification document (e.g. NRIC, passport, work permit, employment pass or driver’s licence).
Prize Validity Period: 90 days from the date of the draw or match.
Where to claim: • Amounts up to $5,000 per winning ticket:
Cash payment only at any Singapore Pools outlet during sales hours.
• Prizes of any amount:
(Cheque payment for prizes above $5,000)
At Singapore Pools Main Branch
1 Selegie Road, #01-01 Paradiz Centre, Singapore 188306
Monday to Friday, 8.00am to 4.30pm (excluding Public Holidays)
Lost or stolen tickets are just like lost cash – they can be difficult to recover. We can conduct investigations only if the ticket serial number is provided. Singapore Pools will consider prize claims only if lost or stolen winning tickets are eventually found and produced for processing in accordance with the Rules of our games.
If you have the ticket serial number, you may make a report at Singapore Pools' office at Paradiz Centre during office hours (Monday to Friday, 8.00am to 5.00pm). The “Report on Lost/Stolen Tickets” form can be obtained at our reception and on our website.
You may download the "Report on Lost/Stolen Tickets" Form here
For stolen tickets, you may wish to attach a supporting police report.
