Website & Mobile App Terms and Conditions

  1. Introduction

    1. These terms and conditions govern your use of: (i) all web pages within the domain https://www.singaporepools.com.sg (singularly and collectively known as the "Website"); and (ii) all mobile and other electronic applications ("Mobile App") released by or on behalf of Singapore Pools (Private) Limited (the "Company") for use on the iOS, Android and/or any other operating systems and/or platforms.

    2. By using the website and/or mobile app, you accept and agree to be bound by these terms and conditions (the "Terms and Conditions") in full. If you disagree with all or any part of these terms and conditions, please do not use or continue any further use of this website and/or mobile app.

    3. These Terms and Conditions are to be read in conjunction with the Company's Retail Terms and Conditions, Account Opening and Operating Terms and Conditions and the respective game rules. In the event of a conflict, the conflict shall be resolved in the following order of priority: the Account Opening and Operating Terms and Conditions, the respective game rules, these Terms and Conditions and the Retail Terms and Conditions.

  2. License and Acceptable Use

    1. Subject to restrictions found in these Terms and Conditions, Singapore Pools (Private) Limited (the "Company") grants you a temporary licence to use the Website and/or Mobile App on a mobile or portable communication device (as the case may be) for the following purposes:

      1. Viewing and accessing content available on the Website and/or Mobile App, including schedules, fixtures, results, statistics, sporting data and odds;

      2. Use of any software provided on the Website and/or Mobile App;

      3. Downloading Website and/or Mobile App content for caching purposes only; and

      4. Printing pages or other content from the Website and/or Mobile App.

    2. You may NOT use this Website and/or Mobile App:

      1. for any form of commercial exploitation. The purposes in section 2.1 are limited to your personal use only;

      2. in any way that causes, or may cause damage to the Website and/or Mobile App and/or interference with the use, performance, accessibility and availability of the Website and/or Mobile App;

      3. as part of any systematic or automated data collection activities, including but not limited to data mining, data harvesting and scraping;

      4. to store, transmit, publish or distribute any malicious computer software, including but not limited to spyware, viruses, Trojans and worms; or

      5. for any unlawful, illegal, fraudulent, dishonest, criminal or harmful purpose or activity.

  3. Cookies and Privacy Policy

    1. The company is committed to protecting and respecting your privacy. The company will comply with all applicable data protection and privacy laws. By using the website and/or mobile app, you accept the terms of our privacy policy.

    2. The Website and/or Mobile App generates session ID cookies necessary to run some of the interactive elements on the Website and/or Mobile App. These cookies are used to distinguish you from other visitors and optimise the features offered by the Website and/or Mobile App. Our content management tool also generates cookies to record settings of the Website and/or Mobile App language and other functionalities. By using this Website and/or Mobile App, you consent to our use of cookies in accordance with the terms of our privacy policy. You may, if you wish, disable the use of cookies through your browser settings. However, this may result in restrictions on your optimal use of the Website and/or Mobile App.

  4. Intellectual Property

    1. The Company is the rightful owner or valid licensee of all intellectual property rights (including but not limited to, patents, copyrights, trademarks, service marks, logos, trade names and know-how) in and to the Website and/or Mobile App and all of its content (including but not limited to, software and programs, files, video, audio, music, pictures, images, photographs, graphics, animations, pictures, text and software).

    2. You undertake not to reproduce, distribute, exploit, communicate, reverse engineer, decompile, disassemble, modify, translate or adapt any content, source code, design and any other intellectual property rights relating to the Website and/or Mobile App and its content, except in the following circumstances:

      1. To the extent that such acts are required for the lawful and reasonable use of the Website and/or Mobile App;

      2. With the written express permission of the Company; or

      3. To the extent permitted by any applicable law.

  5. Disclaimers and Liability

    1. The company does not warrant that the website and/or mobile app will operate without faults or errors, or that it will always remain available. The company reserves the right without giving prior notice to change the form, nature, content and functionality of the website and/or mobile app, to suspend or restrict access to the website and/or mobile app (whether by you specifically or by the general public) or to shut it down indefinitely and without assigning any reason therefor whatsoever.

    2. The information and content on the website and/or mobile app is provided "as is", without any conditions, warranties or other terms of any kind. For the avoidance of doubt, the company provides no warranty as to the accuracy, timeliness, suitability, completeness and reliability of any information or content on the website and/or mobile app. The company is under no obligation to update any information or content on the website and/or mobile app. Any reliance placed on information or content on the website and/or mobile app is made at your own discretion and risk. In particular, if there is any discrepancy between the information contained on the website and/or mobile app and any official information released by the company other than on or through the website and/or mobile app (which official information can be obtained at any of the company's retail outlets), the official information released by the company shall prevail.

    3. The company shall not be responsible or liable to you in the event of any systems or communications errors, bugs, malware or viruses as a result of your use of the website and/or mobile app and its content which results in any damage to whatsoever to your hardware and/or software and/or data.

    4. In order to use the website and/or mobile app, you may be required to download third party software. The company does not provide any warranty nor accept any liability in respect of any consequences of the download, installation, operation and/or use of such third party software.

    5. As part of the use of the website and/or mobile app, you may be given the option to transact using third party payment services. You will be responsible for complying with any terms and conditions and charges imposed by such third party payment service providers and the company in connection with the services they provide to facilitate your online payments. The company makes no warranty that the third party payment services will operate without faults or errors. The company shall not be liable, directly or indirectly, for any damage, injury or loss sustained by you or any other party whatsoever or howsoever caused in connection with your use of any third party payment services.

    6. The company does not warrant that the access to the website and/or mobile app and the content and services provided therein is legal in the jurisdiction that you access it from. It is your sole responsibility to ensure that you would be acting legally in accessing the website and/or mobile app and the content and services provided therein. You agree to bear full responsibility and to indemnify the company for any consequences of your unauthorised or illegal access.

    7. The company shall not be liable for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with these terms and conditions and your use or otherwise of the website and/or mobile app and the content and services provided therein (including where there are software errors, defects and/or bugs affecting the operation of the website and/or mobile app), except to the extent to which it is unlawful to exclude such liability under the applicable law.

    8. The company expressly excludes liability for any indirect, special, incidental or consequential loss or damage which may arise in respect of the use or otherwise of the website and/or mobile app (including where there are software errors, defects and/or bugs affecting the operation of the website and/or mobile app and the content and services provided herein, or for any loss of profit, opportunity, business, revenue, goodwill or anticipated savings, whether or not such losses were within its contemplation at the date of these terms and conditions.

    9. You undertake to bear full liability and to indemnify the company for any loss, damages, costs or expenses associated with your breach of any of the provisions in these terms and conditions.

    10. The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of the Company and the Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the site or any association with its operators.

  6. Mobile and In-Premise Apps

    1. You acknowledge and agree that these terms and conditions are in addition to, and do not relieve you of your obligations under, apple store's or google play store's rules and policies applicable to the Mobile App. in the event of any conflict between these terms and conditions and the applicable apple store's or google play store's rules and policies, these terms and conditions shall prevail.

    2. To implement location-based functionalities via the Mobile App, you hereby agree and acknowledge that the Company may use your smartphone's or mobile device's camera and/or location-based functions for the purpose of collecting, transmitting, using and/or verifying data identifying your precise location, including real-time geographic location of your smartphone or mobile device, and any other relevant data.

    3. In-premise applications ("IPAS") such as ebetslip are meant for use only within designated Singapore Pools' outlets and the outlets of its retailers, as set out at https://www.singaporepools.com.sg/outlets/pages/lo.aspx ("Authorised Premises"). You may select bets outside of the authorised premises, but transactions may only be carried out in authorised premises. You agree to follow all procedures required by the company to verify that you are using the IPA in authorised premises. You agree not to use the IPAS to place bets outside of the authorised premises, nor to circumvent any measures put in place by the company to restrict the use of IPAS to within the authorised premises.

    4. In the Event of a Breach Of Clause 6.3:-

      1. The company reserves the right to suspend or terminate any or all of your accounts with the company; and

      2. The company is entitled to treat any bets placed using IPAS which are not made within the authorised premises as null and void, and in such an event, all stakes in respect of such bets shall be refunded.

    5. References to "bet slip", "ticket" ,"winning ticket" and "Terminal" in the respective game rules on outlet betting shall, for purposes of these Terms and Conditions, include any electronic bet slip, ticket and winning ticket produced, issued or caused to be produced or issued, whether wholly or partially, by the Mobile App.

  7. Variation

    1. The Company reserves the right to change, modify, amend or vary these Terms and Conditions at any point. The most updated Terms and Conditions will be made available on the Website and/or Mobile App. It is your responsibility to keep yourself updated and aware of the latest Terms and Conditions. If any change is unacceptable to you, you should immediately cease all further use of the Website and/or Mobile App. If you continue using the Website and/or Mobile App after the changes take effect, you will be deemed to have accepted the changes.

  8. Miscellaneous Provisions

    1. Severability: If any term or provision of these Terms and Conditions is held to be illegal or unenforceable, the validity or enforceability of the remainder of these Terms and Conditions shall not be affected.

    2. Waiver: The failure by the Company to enforce at any time the provisions of these Terms and Conditions or any rights in respect thereto shall in no way be considered to be a waiver of such provisions or rights, or in any way affect the validity of these Terms and Conditions.

    3. Legal Relationship: Nothing in this Agreement shall be construed as creating any agency, arrangement, partnership, joint venture, trust of fiduciary relationships or any other similar relationship between the Company and you.

    4. Entire Agreement: Subject to clause 1.3, this Agreement supersedes all prior agreements, arrangements and understandings between the parties relating to the use of the Website and/or Mobile App, and constitutes the entire agreement between the parties relating to the same. All other documents, whether signed or unsigned, which are inconsistent with these Terms and Conditions, shall not be given any effect unless otherwise provided for in these Terms and Conditions, or unless this Clause is specifically waived by the Company in writing.

  9. Governing Law and Jurisdiction

    1. These Terms and Conditions are governed by and shall be construed in accordance with the laws of the Republic of Singapore. The courts of the Republic of Singapore shall have exclusive jurisdiction over all matters and disputes arising under or in relation to the Terms and Conditions.


Issued by
Singapore Pools (Private) Limited
Dated 30 October 2020
Version 1.0