Notice for Singapore Pools Account Customers

This notice is applicable to you if you were a Singapore Pools Account Gold/Platinum customer.

To log in:

  1. Add '00' to your existing 7-digit account number, e.g. 001234567. That will be your username

  2. Use your PIN as your password

  3. Follow the on-screen instructions to update your details.

For Gold customers only:

Email a copy of your NRIC or ID with FIN (front and back) to

You will not be able to place bets or make deposits if your ID document has not been processed.

We will process your ID document within three working days.