Placing Horse Racing bets by phone

Call our Horse Racing Betting Line to place horse racing bets through operators right up to the time of the start of the race. Available for all races offered by Singapore Pools.

The unit bet value for Win and Place bet types is $5.

The unit bet value for Forecast, Place Forecast, Tierce, Trio and Quartet bet types is $2.

Horse Racing Betting Line operating hours

Race Days

8am - end of last race

Non-Race Days

Closed

Placing Horse Racing bets by phone using Operator-Assisted Service

  1. Call our Horse Racing Betting Line at 6691 9888 where you will be prompted to select your preferred language, and then to enter your account number and PIN.

  2. You will be connected to a Customer Service Representative (CSR) who will help take your bets.

  3. Inform the CSR of your selections in this order:

    • Meeting - e.g. Singapore or Hong Kong Race

    • Race number - e.g Race 6

    • Bet Type - e.g. Win, Place or Forecast

    • Horse Selection - e.g, Horse number 5

    • Bet Unit - e.g 10 units

  4. The CSR will repeat your selection. Confirm, or cancel your selection.
    Repeat the above steps to line up bets. Bets have not been placed at this point.

  5. After you have confirmed the selections for your bets, the CSR will read back all your selections.
    Listen carefully to the read-back and inform immediately if there are any mistakes.

  6. If the read-back is correct, confirm and instruct the CSR to process your bets.
    Bets are final after you have instructed the CSR to process them.

  7. The CSR will place your bets.
    Wait for confirmation on the status of your bets before ending the call.

When the call volume is high, customers who are on the call queue for Operator-Assisted Service will be directed to the self-betting line.

Track your bets

Go to Transaction History online, or call 6786 6688 to track your Horse Racing bets.

We are committed to providing good service to our customers. At the same time, we value our staff and reserve the right to take appropriate action to protect our staff from any form of abuse.


Placing Horse Racing bets by phone using Interactive Voice Response Service (self-betting service)

Interactive Voice Response (IVR) Service is an automated voice response self-service facility for Singapore Pools Account (Horse Racing) customers to place horse racing bets, access race day information and manage accounts.

The unit bet value for Win and Place bet types is $5.

The unit bet value for Forecast, Place Forecast, Tierce, Trio and Quartet bet types is $2.

Operating Hours

Race Days

8am to end of last race

Non-Race Days

Monday to Friday: 8am - 6pm
Saturday, Sunday and Public Holidays: Closed


Placing Horse Racing bets by Phone using IVR Service

  1. Call 6691 9611 for IVR Service where you will be prompted to select your preferred language, and then to enter your account number and PIN.

  2. Follow the voice prompts and key in your selections by pressing the number pad on your phone.

  3. You will be prompted to select the following:

    • Meeting - e.g. Singapore or Hong Kong Race

    • Race number - e.g Race 6

    • Bet Type - e.g. Win, Place or Forecast

    • Horse Selection - e.g, Horse number 5

    • Bet Unit - e.g 10 units

  4. Listen to the bet read-back before sending bet or send bet without read-back.

  5. You may also choose to re-enter bet units, horse selections or cancel bets if there are any mistakes.

  6. The system will read back to you the bet status and bet value.

Accessing Race Day Information

Call 6515 0888 to access live racing information, including:

  • Approximate Win/Place dividends

  • Approximate Forecast dividends

  • Approximate Place Forecast dividends

  • Top exotic bet selections and dividends

  • Approximate total gross pool

  • Advanced Win dividends

  • Race results

  • Scratchings and withdrawals

  • State of track

  • Jackpot enquiry

  • Your last recorded Horse Racing bet for the day

For account services

Call 6786 6688 for account services, including:

  • Available balance and withdrawal

  • PIN change

  • Lottery Open Bets

  • Lottery Bet History for the past 8 days

  • TOTO Subscription

  • Top up via a Top-up Cards

  • Deposit via GIRO

  • Withdrawal via GIRO

  • For Account Summary over the current month


Have more questions?
Check out how to play Horse Racing.
Check out FAQs about betting by phone.