In line with stricter measures to arrest the local transmission of COVID-19, Singapore Pools will suspend all online and outlet sales from 6 Apr 2020, until further notice. Outlets remain open on 6 Apr 2020 to facilitate prize claims, and will be closed from 7 Apr 2020.
In the best interest of public safety, draws which did not take place after 5 Apr 2020 during the Circuit Breaker period have been POSTPONED instead of cancelled.
Tickets with the following draw numbers are still VALID for upcoming draws. New draw dates will be announced. Please hold on to your tickets.
|Product||Draw No.||New Draw Date|
|To be announced|
Prize claim will still be available upon resumption of operations. Ticket validity will be extended from 180 days to a period to be determined, for customers who are unable to claim prizes before the suspension.
Depending on your ticket type, claim prize at selected outlets by 6 Apr 2020. Normal operating hours for outlet remain.
To check which outlets are available for prize claim according to your ticket type, see here.
For outlet operating hours, see here.
Visit Singapore Pools Main Branch (210 Middle Road) for cheque collection by 6 Apr 2020, 8am - 4.30pm.
Q: Why is Singapore Pools suspending all sales?
A: This is in line with stricter measures to tighten restrictions on movements and cease operations of non-essential services, to arrest the local transmission of COVID-19.
Q: When will this take effect?
A: Singapore Pools will suspend all online and outlet sales from Mon, 6 Apr 2020, until further notice. Outlets remain open on Mon, 6 Apr 2020 to facilitate prize claims and will be closed from Tue, 7 Apr 2020.
Q: When will sales resume?
A: We will closely monitor the development of the COVID-19 situation before resumption of operations. Do check back on this page for the latest information and developments.
Q: What are the last draw dates for lottery?
A: Last 4D draw: 5 Apr 2020
Last TOTO draw: 2 Apr 2020
Last Singapore Sweep draw: 1 Apr 2020
Q: Will I still be able to bet on oversea simulcast races? When is the last racing event?
A: All horse racing betting services will no longer be offered from Mon, 6 Apr 2020.
Q: What will be the next TOTO jackpot amount when operations resume?
A: The next TOTO jackpot is estimated to be $2.4 million. It will recommence at this jackpot amount when operations resume.
Q: I have bought a championship winner bet type for a league that has been cancelled. What now?
A : All bets for affected matches and leagues will be handled after the lifting of the Circuit Breaker measures. Please keep your tickets.
Q: Is online betting still available?
A: Online betting will not be available as all draws and events will cease from Mon, 6 Apr 2020.
Q: Are other account services still available?
A: You may continue to log on to your Singapore Pools Account during this period, to check your transaction history and use other non-betting features.
For account withdrawal services, transfer of funds back to your bank account will not be affected should you have the bank link set up.
Q: Can I still claim my winnings during this period?
A: Outlets will remain open until Mon, 6 Apr 2020 to facilitate prize claims. Subsequently, prize claim will still be available upon resumption of operations. Ticket validity will be extended from 180 days to a period be determined, for customers who are unable to claim prizes before the suspension.
Q: I have a winning ticket from 2019. However, I am unable to collect my winnings by 6 Apr 2020. Will my ticket validity be extended as well?
A: Ticket validity will be extended from 180 days to a period to be determined, for customers who are unable to claim prizes before the suspension.
Q: I have bought the TOTO draw happening on Mon, 6 Apr 2020. What now?
A: Draws which did not take place after 5 Apr 2020 in the Circuit Breaker period have been postponed. Tickets purchased for postponed draws are still valid.
Q: I have subscribed to the online TOTO subscription service. Do I need to cancel my subscription?
A: Your subscription will continue upon the resumption of TOTO sales. No action is required from your end, if you do not wish to cancel.
Q: Where can I find the Draw Number on my ticket?
A: You can find the draw number on the right column to the row that says "Draw: DDD DD/MM/YY"
Please bookmark this page for the latest information and development.
In line with our government's advice, Singapore Pools' customer service center has been closed until further notice. For any enquiries, please email us at email@example.com, we will respond to you at the soonest.