Sports Betting Game Rules (Outlet Betting)

  1. General

    1. These Sports Betting Game Rules (Outlet Betting) apply to Participants who place Bets at an Outlet. These Participants are also subject to the Sports Betting Game Rules (General) (including its Appendices and Annexes), whose definitions are applicable to these Sports Betting Game Rules (Outlet Betting).

    2. The definitions stated at Rule 2 of the Sports Betting Game Rules (General) are applicable to these Sports Betting Game Rules (Outlet Betting). Participation in the Sports Betting Game at the Outlets is subject to these Sports Betting Game Rules (Outlet Betting) as well as the Sports Betting Game Rules (General), as each may be amended by the Company from time to time, and subject to any procedures, limits and/or terms as may be stipulated or amended by the Company from time to time.

    3. For the avoidance of doubt, and notwithstanding anything in the Sports Betting Game Rules (General) to the contrary, the Company may in its sole and absolute discretion, reject (whether wholly or partially) any Bets placed or any requests made for purchases of Tickets.

  2. Purchasing Tickets

    1. To buy a Ticket at an Outlet, the Participant:

      1. submits to the Company, an Authorised Retailer, or a Terminal a duly completed Bet Slip, or instructs the Company, an Authorised Retailer or a Terminal, as to the Bet Type, the Event, the Event Number, his Selection and the Stake;

      2. pays the requisite Stake; and

      3. receives a Ticket.

    2. A Bet Slip is not a Ticket and shall not be accepted by the Company for any claim for a Prize or a Refund.

    3. At the Outlet, a Ticket will be printed by the Terminal for the Participant recording:-

      1. the Bet Type;

      2. the Bet Event;

      3. the date of the Bet Event or the Event, where applicable, based on Singapore time;

      4. the Selection;

      5. the Odds at which the Bet has been placed;

      6. the Stake;

      7. the Return, which has the same meaning as "Prize" in the Sports Betting Game Rules (General);

      8. the identification number of the Outlet at which the Bet has been placed; and

      9. the identification number and bar code in respect of that Ticket.

    4. It is the responsibility of the Participant in the Sports Betting Game to check his Bet Slip carefully before placing Bets. The Company reserves the right not to allow the cancellation of any Bet once placed and accepted by the Company. Further and in any event, the Company will not be liable or responsible for any error, discrepancy or inaccuracy in any Ticket that is not brought to its attention at the point when the Ticket is issued to the Participant.

  3. Claim For Payment of Prize or Refund

    1. Any Prize or a Refund payable by the Company in respect of any Ticket may be claimed by presenting a Winning Ticket or a Ticket for Refund during normal business hours,:-

      1. to the Company at the Company's Registered Office; or

      2. at any of the Outlets for payment of such amount as may be limited by the Company from time to time on Outlets.

    2. The Company may require a Claimant to produce his identity card or other document evidencing identity that is acceptable to the Company. Where the Prize or Refund to be claimed exceeds such amount as may be limited by the Company from time to time, the Company may require the Claimant to present the Winning Ticket or the Ticket for Refund physically during normal business hours at the Registered Office and/or submit to the Company a duly completed claim form obtainable from the Company.

    3. No person shall be entitled to claim the prize payable in respect of any Winning Ticket except upon presentation of that Ticket.

    4. No prize shall be payable unless the Winning Ticket is a Ticket which complies with all the conditions stipulated at Rule 4.1 below.

    5. Any Prize not claimed within one hundred and eighty (180) days from the day on which the Company declares that such Prize is payable, and any Refund that is not claimed within one hundred and eighty (180) days from the date on which the Company declared such Refund, shall be forfeited by the Company.

    6. The Company upholds the policy of paying out a Prize or Refund only to the holder of a Winning Ticket. Tickets are bearer tickets and the Company is not obliged to ascertain whether the bearer of the lottery ticket is the rightful holder of the Ticket. The Company's decision on ownership of Winning Tickets and Tickets for Refund shall be final and conclusive.

    7. In the case where a revised Prize is declared by the Company:-

      1. any winning Participant who has not previously been paid a Prize shall upon the declaration of a revised Prize, be paid the revised Prize;

      2. where the revised Prize is higher in value than the original Prize, any winning Participant who has been paid the original Prize shall be entitled to claim the difference between the original Prize and the revised Prize ("the Difference) subject to any condition of payment which the Company may impose;

      3. if at the expiration of time specified by the Company for the payment of the revised Prize, a winning Participant has not presented himself for collection of the revised Prize or the Difference, or has failed adequately to identify himself to the Company's satisfaction or to accept the Company's condition of payment, the unclaimed revised Prize or Difference (as the case may be) shall be forfeited; and

      4. if the revised Prize is lesser in value than the original Prize, the Company shall be entitled, if it so wishes, to recover the Difference from the previously paid winning Participant.

    8. For the avoidance of doubt, without prejudice to the generality of Rule 9.5 of the Sports Betting Game Rules (General), the Company, its officers, servants, employees and/or agents shall not be liable in any way whatsoever to any party, and in particular, any Claimant, in respect of any payment of the prize to a Claimant presenting a Winning Ticket or a Ticket for Refund.

  4. Valid Ticket Requirements

    1. In order to qualify for the payment of the Prize or Refund under these Sports Betting Game Rules (Outlet Betting), a Winning Ticket and/or Ticket for Refunds must satisfy all of the following conditions,:

      1. The Ticket must have been issued by the Company or its Authorised Retailer through a Terminal;

      2. All the particulars of the Ticket must have been recorded in the Company's computer prior to the Close of Betting for the relevant Bet Event and the particulars must be identical in every respect with the records of the Company's computer;

      3. The Ticket must not be torn, mutilated, defaced or disfigured in any way;

      4. The Ticket must not be altered or tampered with in any manner;

      5. The Ticket must not have been recorded as cancelled in the Company's computer systems;

      6. The Ticket must satisfy all of the Company's security checks for that Ticket;

      7. The Company must not have previously paid a Prize or a Refund in respect of that Ticket, based on the particulars recorded in the Company's computer systems; and

      8. There must have been no breach of any provisions of these Sports Betting Game Rules (Outlet Betting) in relation to the Ticket, which in the opinion of the Company justifies disqualification.

    2. In the event the particulars set out on the Winning Ticket or the Ticket for Refund differ from the records of the Company's computer systems, the particulars recorded in the Company's computer systems shall be recognised by the Company as the correct particulars for the purposes of these Sports Betting Game Rules (Outlet Betting) and for payment of a Prize or Refund, and the Claimant is bound by the particulars recorded in the Company's computer.

    3. The Company's decision as to whether or not a Ticket has satisfied all the conditions in Rule 4.1 and any decision of the Company under Rule 4.2 shall be final and conclusive and shall be binding on the person presenting that Ticket for payment of a Prize or Refund.

    4. If a Ticket complies with all the conditions as set out in Rule 4.1 except the condition under Rule 4.1(c), a claim for any prize won by that Ticket shall be considered by the Company and the decision of the Company on payment of the Prize or otherwise shall be final, conclusive and binding on the person presenting that Ticket for payment. This Rule 4.4 shall be without prejudice to the generality of Rule 4.3.

    5. For the avoidance of doubt, this Rule 4 shall not limit, exclude or prejudice the other conditions set out in these Sports Betting Game Rules (Outlet Betting) and the Sports Betting Game Rules (General) which need to be satisfied before a Prize or Refund claim on a Ticket is payable.

  5. Payment of Prize

    1. Payment of Prizes for any Bet Event shall be made on such days and in such manner as may be decided by the Company from time to time.

    2. The payment of any Prize or Refund to the person presenting a Winning Ticket or a Ticket for Refund shall constitute a complete discharge of the Company's liability in respect of that Ticket.

  6. Effective Date

    1. Subject to Rule 9.3 of the Sports Betting Game Rules (General), these Sports Betting Game Rules (Outlet Betting) shall be effective as from 25 October 2016, and shall apply to all Bets placed on or after that date.


Issued by
Singapore Pools (Private) Limited
Dated 30 September 2016
Version 1.2