Marking a significant step in digital upskilling, 106 individuals from Singapore Pools and charity organisations were awarded the Certification in Business Digitalisation & Transformation. This achievement was celebrated at the graduation ceremony held on 20 June 2025 and is the outcome of a key collaboration between Singapore Pools Academy and the Singapore Institute of Technology (SIT).
Graduation ceremony on 20 June 2025.
This marked a significant milestone for our learners who have invested considerable effort in equipping themselves with essential digital skills to support digital transformation. Launched on 19 March 2024, the programme aims to empower professionals with knowledge in areas such as cognitive automation, data storytelling, and artifical intelligence. The programme was extended to participants from the non-profit sector, as part of Singapore Pools Academy’s effort and contribution to uplifting the social sector by providing upskilling opportunities.
Hear from our #PeopleOfSgPools on how the programme has helped them:
Seetoh Chee Ming, Senior Executive Officer, Digital Innovation
“Attending this course has allowed me to understand better the different tools and technologies being used in the business today, and how they can potentially improve and drive efficiency within the organisation.”
Jack Kong, Assistant Manager, Customer Experience
“I envision applying the learnings to enhance customer interactions with AI, improve support through automation, optimise customer journeys with digital platforms, and leverage data analytics for proactive engagement and trust-building.”
Leow Su Wei, Manager, Insights & Analytics
“The learnings will allow me to identify opportunities to improve processes by automating recurring tasks with the use of Power App & Power Automate. Concepts gained in Data Storytelling will help me convey business insights that speak to key stakeholders with more clarity and assist in making informed business decisions.”
At Singapore Pools Academy, we nurture a culture of continuous learning, benefiting both our employees and community partners . Through capacity-building programmes, we bridge knowledge gaps, uplift capabilities, and foster purposeful growth that benefits individuals and the wider community.