Phone betting operating hours have been revised. From 1 Dec 2021, the new operating hours are 8am till end of last horse race daily.​

From 17 Jan 2022, all phone betting services on Singapore Pools Account and account services through customer service line will no longer be available.
Singapore Pools Account customers may continue to use online betting services:

View your Sports, Lottery and/or Horse Racing bets in one place

Instant transfer of funds with bank

Secure access

Join our awareness sessions

Still need help accessing Singapore Pools Account online?

Meet our customer service representative.

Learn more about managing your account and how to navigate.

Sessions are available from 2 Aug 2021 till 23 Dec 2021 and will be held on weekdays (excluding Public Holidays) at Singapore Pools Building (210 Middle Road). Prior appointment is recommended.