Singapore, 11 November 2025 – With effect from 11 November 2025, Singapore Pools will be absorbing the transaction fees for all our e-payment options. These efforts will give greater convenience to our customers.
The decision follows our reviews with the Association of Banks in Singapore (ABS), our partner banks, and NETS, on the transaction fees. They included a review of existing contracts with our partner banks and NETS that allow the recovery of processing costs charged by our partners for services related to PayNow and NETS.
As a result, Singapore Pools will absorb the transaction fees for PayNow as well as other e-payment options including FAST and NETS. We are also working with our partners to absorb the eNETS transaction fees. As significant system and operational changes are required, eNETS payments will be temporarily suspended until further notice.
Singapore Pools remains fully committed to managing every dollar prudently while fulfilling its mission of countering illegal gambling and channelling surplus funds for the benefit of Singapore and Singaporeans.