Singapore Pools mobile app

  • What is the Singapore Pools mobile app?

    Singapore Pools mobile app allows you to access online betting services, as well as lottery results, sports fixtures and results from the only official source.

  • How do I download?

    For iOS user, you can download our app.

    Android users, you can follow the step-by-step guide.

  • Why is the Singapore Pools Account App not available in Play store to download for Android users?

    Singapore Pools Account App is currently not available for download on the Google Play Store due to Google's internal policy. Singapore Pools customers using Android OS mobile devices to download the Singapore Pools Account App should only do so from the official Singapore Pools website.

    Find out more about download and installation.

  • I am iOS user and am having trouble logging into my Singapore Pools Account despite entering the correct username and password. What steps should I take?

    Our application performs optimally on the latest iOS versions.

    If you still encounter login issues, here are the recommended steps to login:

    1. Update iOS version (non-beta version)

    2. Proceed to turn off 'Auto Correction' and 'Auto Capitalization' under Settings > General > Keyboards, when step 1 failed.

    *Please note that BETA versions are not supported.

  • Is the Singapore Pools Account App safe?

    Singapore Pools takes pride in ensuring our mobile applications are safe through comprehensive security testing and code review before releasing them.

    We would also like to remind all Singapore Pools customers using Android OS mobile devices, to disable "Unknown sources" to prevent the installation of applications from external sources after successful installation of Singapore Pools Account app.

    Find out more about download and installation.

  • What is the difference between the app and the website?

    Both platforms are offering similar services.

  • Which mobile devices and operating systems are compatible with the app?

    Our app works best on Android devices operating on recent Android releases, and on Apple devices operating on recent iOS releases.

    *Please note that BETA versions are not supported.

  • How do I uninstall the app?

    For iOS users, press and hold down on the app icon until the icon jiggles and a little [X] button appears on its upper left corner. Tap on the little [X] to uninstall.

    For Android users, go to [Settings], [Apps] and select the Singapore Pools mobile app. There will be an [Uninstall] button.

  • Will there be any impact on my current account settings or subscriptions if I were to reinstall the app?

    Your current account settings and subscriptions will not be affected.

  • How to make sure my app is always the latest version?

    For iOS users, check for updates on the App Store. Click on the [Update] button whenever available.

    For Android users, you will be notified when the app requires an update.

  • Why do I get logged out after 30 minutes?

    For security reasons, if a session has been inactive for more than 30 minutes or another session has been initiated, we will log you out of your account. To protect your account from unauthorised use, remember to log out after every session.

  • How do I log out?

    To log out, click on [Account], and select [Log Out].

  • Can I use the app from overseas?

    You will not be able to access our app from overseas.

  • What if I lose my mobile device?

    Your Singapore Pools Account is still secure with your username and password.

  • What if I change to another mobile device?

    If you change to a new mobile device, please download our app on the new device.

  • What safety precautions should I take when using the Singapore Pools mobile app?

    To protect your account from unauthorised use, remember to log out after every session.

  • Is it safe to download Singapore Pools Android app from your website?

    Please only download the Singapore Pools mobile app hosted on our website. Security arrangements are in place to ensure your safety.

    Android users are strongly advised not to download any other versions of the mobile app hosted on other unverified sites. We are unable to ensure that these other versions are safe for use.