Head Office
210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
Mondays to Fridays, 8am - 5pm, excluding Public Holidays
📞 6216 8168 - Main Line
Mondays to Fridays, 8am - 5pm, excluding Public Holidays
Customer Service
📞 6786 6688 - 24 hours, daily.
✉ Email Us
Submission of Documents for Singapore Pools Account Update
➔ Submit your documents
We strongly advise to password-encrypt documents containing personal data and separately send us the password. Please contact Customer Service if you have any clarifications.
Singapore Pools Account Video Verification Service
Video verification via the manual form is available daily from 9am to 6pm, except for TOTO Cascade draws and Special draws, which are available from 9am to 9pm.
Job Applications
➔ Submit your job application
Community Partnership Requests and Corporate Tour Enquiries
➔ Submit your request
Vulnerability Disclosure Policy
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Whistleblowing Channel
➔ View Details
