Head Office
210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
Mondays to Fridays, 8am - 5pm, excluding Public Holidays
📞 6216 8168 - Main Line
Mondays to Fridays, 8am - 5pm, excluding Public Holidays
Customer Service
✉ Email Us
📞 6786 6688 - 24 hours, daily.
Submission of Documents for Singapore Pools Account Update
➔ Submit your documents
We strongly advise to password-encrypt documents containing personal data and separately send us the password. Please contact Customer Service if you have any clarifications.
Singapore Pools Account Video Verification Service
9am - 9pm, daily
Service hours will be extended to 8am - 11pm for TOTO cascade draw, selected draws and sports events.
Job Applications
➔ Submit your job application
Community Partnership Requests and Corporate Tour Enquiries
➔ Submit your request
Vulnerability Disclosure Policy
➔ View Details
Whistleblowing Channel
➔ View Details
