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Contact Details

Head Office

210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
Mondays to Fridays, 8am - 5pm, excluding Public Holidays

📞 6216 8168 - Main Line
Mondays to Fridays, 8am - 5pm, excluding Public Holidays

Customer Service

📞 6786 6688 - 24 hours, daily.

✉ Email Us

Submission of Documents for Singapore Pools Account Update

➔ Submit your documents

We strongly advise to password-encrypt documents containing personal data and separately send us the password. Please contact Customer Service if you have any clarifications.


Singapore Pools Account Video Verification Service

9am - 9pm, daily
Service hours will be extended to 8am - 11pm for TOTO cascade draw, selected draws and sports events.

Job Applications

➔ Submit your job application

Community Partnership Requests and Corporate Tour Enquiries

➔ Submit your request

Vulnerability Disclosure Policy

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Whistleblowing Channel

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