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Whistleblowing Channel

This provides a platform for partners, suppliers and the members of public to report on observed improprieties that involve Singapore Pools staff and/or its partner(s)/supplier(s). We treat all feedback/complaints seriously and will investigate and take necessary actions when there is a need to do so.

Types of Impropriety

The types of impropriety include but are not limited to the following:


  • Concerns about Singapore Pools’ accounting, internal controls or auditing matters
  • Breach or failure to implement or comply with Singapore Pools’ policies or Code of Conduct
  • Impropriety, corruption, malpractice, acts of fraud, theft and/or misuse of Singapore Pools’ properties, assets or resources
  • Conduct which is an offence or breach of law
  • Abuse of power or authority
  • Serious conflict of interest without disclosure
  • Any other serious improper matters which may cause financial or non-financial loss to Singapore Pools or damage to Singapore Pools’ reputation

How and What to Report

Instructions to provide information of the whistle blowing case




  • What is the name and position of the person(s) you wish to report?
  • Where, when, and how did the incident occur?
  • Estimated monetary value involved (if any)
  • Frequency of occurrence
  • If there were other people involved? Who are they?
  • If there were any witnesses to the incident? Who are they?
  • Other useful information

Reporting Channels

Senior Director, Group Internal Audit

TOTE Board

210 Middle Road

#06-01 Singapore Pools Building

Singapore 188994

📞 6991 7236



Audit and Risk Committee Chairman




Whistleblowers are strongly encouraged to provide their names and contact numbers to facilitate our enquiries. Further clarifications are often needed and helpful in our enquiries into the feedback/complaints. The ability to enquire depends on the quality and adequacy of the information provided by the Whistleblower. Subject to applicable laws and regulations, Singapore Pools will protect the confidentiality of the Whistleblower.