At Singapore Pools, we constantly strive to improve customers’ experience and provide service that goes above and beyond. Behind the glass panel is a group of exceptional people who work diligently to provide good customer service, and they are none other than our frontliners.
To recognise their effort and achievements, we have since introduced a new initiative – Retail Excellence Awards – STAR IN ACTION for the first time. Winners of the award would have consistently demonstrated outstanding dedication, passion, and expertise to make customers’ experience exceptional. Determining factors include their work performance and number of compliments received from our customers.
Let’s meet our winners:
Our commitment to providing exceptional service is unwavering. These individuals embody the dedication and passion we strive for in delivering outstanding experiences and with constant upskilling and training that we provide for our frontliners, we believe they will continue to shine in their careers at Singapore Pools.