
-
1
Ticket is valid for claiming of dividends, prizes or refunds up to 180 calendar days including public holidays.
-
2
Dividends, prizes or refunds not claimed within the 180-day period shall be forfeited.
-
3
Only the holder of a winning ticket is entitled to claim the prize payable on that ticket. A claim made by someone who does not have a winning ticket will not be entertained.
-
4
When to claim prize for horseracing bets:
Locations Prize Claim Timing Off-Course Betting centres & Livewire venues As soon as results are verified. Singapore Pools branches Refer to the list of locations here. Available from the following day after the race.
Daily: During branch operating hoursLottery Lobbies
(public area at Horse Racing betting centres)Available from the following day after the race.
Daily: 10am to 6pm. -
5
Where to claim prize:
Physical Ticket - For prize amounts up to $5,000
-
For prize amounts up to $5,000, visit any Singapore Pools branch for cash collection.
Physical Ticket - For prize amounts above $5,000
-
Visit our Singapore Pools Main Branch (210 Middle Road) for cheque collection. Available Mondays to Fridays, 8am - 4.30pm, excluding Public Holidays.
-
Customers with physical tickets - Bring along your winning tickets and an original photo identification document (NRIC for Singaporean/PR or passport for foreigners) bearing your name and identification matching that of your bank records.
-
You can learn more about ticket validity here.