If you notice that you or somebody you know may be gambling excessively, call the National Problem Gambling Helpline today at 1800-6-668-668.
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Top Queries

  • 01

    Sign Up

    Sign up for Singapore Pools account via official Singapore Pools website or mobile app using online registration form or SingPass MyInfo.

    SingPass MyInfo is the preferred method as no document is required.

  • 02

    Account Status

    Singapore Pools will verify your account eligibility in two days (at least). You may login into your account with your username and password anytime to check the status of your registration. A SMS will also be sent to you once your account is activated.

  • 03

    Login/ Logout

    To login to your Singapore Pools account, select [Login] and key in the username and password you have created. After logging into your account, select the [Log out] next to your username on the top navigation when you are using website or click on [Account] and select [Log Out] when you are using mobile app.

  • 04

    Safer Play

    Keep track of your betting activities and set your product preference easily with Singapore Pools account. You may apply for self-exclusion by opting for Online Betting Self-Exclusion through National Council on Problem Gambling (NCPG) website.

  • 05

    Android User

    Singapore Pools Account App is currently not available for download on the Google Play Store due to Google's internal policy.

    For Android users, download the official app only from official Singapore Pools website.

For more assistance, contact our Customer Service:

Phone
(6786 6688) Email

Download SG Pools App

Singapore Pools Account allows you to access the only official online betting service for Lottery, Sports and Horse Racing.

For Android users, download the official app only from official Singapore Pools website. Refer here for more information.

Android IOS

Account Features

Singapore Pools Account allows you to access the only official online betting service for Lottery, Sports and Horse Racing.

  • Fuss-free

    Experience easy access with mobile app or through desktop computer

  • Instant Funds Transfer

    Immediate deposit and withdrawal of funds

  • Safe and Secure

    Login with one-time password sent to registered mobile number

  • Exclusive Features

    Asian Handicap and TOTO subscription available exclusively

  • Seamless Transactions

    Winnings are credited automatically into account

  • Track Betting Activities

    Set limits and track monthly spending and payout

Interactive Navigation Guide

Explore how to navigate Singapore Pools Account mobile app.

Try signing up for an account using MyInfo or manual form or placing a bet after signing in on the navigation guide below.

Eligibility

To sign up for a Singapore Pools Account, you must:

  • Be at least 21 years of age
  • Be a Singapore Citizen or Permanent Resident; or
  • Be a foreigner residing in Singapore, with a valid Singapore Foreign Identification Number (FIN)
  • Do not currently own a Singapore Pools Account

If your Singapore Pools Account is closed, you may login to reactivate your account.

For assistance, please contact Customer Service at 6786 6688.

Sign up Process

  • Step
    01

    Registration

    Sign up via Singapore Pools website or through Singapore Pools mobile app.

    Method 1 (Preferred)
    Using

    Method 2
    Using Manual Form

    Watch Video Tutorials:

    SingPass Myinfo Manual Form

    Step-by-step Guides:

    SingPass Myinfo Manual Form
  • Step
    02

    Verification

    Identity registration is required for account activation.

    Method 1 (Preferred)
    Using
    (only for registration using Myinfo).

    Method 2
    Online Video call
    Login into your account to initiate identity verification process.

    Method 3
    Visit any of our branches with NRIC or official document containing your FIN and proof of residential address.

    Step-by-step Guides:

    Manual Form Proof of residential address for FIN and passport holders Our Branches
  • Step
    03

    Account Activation & Completing your Profile

    Receive SMS on successful account activation. Login to complete your profile after account is activated.

    Allow at least 2 days of sign up processing time.

    Step-by-step Guides:

    Complete Profile

Watch How to Place Bets

Safer Play

Singapore Pools Account offers features for better
online betting management and increased discipline.

  • Keep track of your betting activities

    View a snapshot of betting activities, limit utilisation, product expenditure trends and on [Account Overview]. A record of past 6 months transaction is available on demand on [Transaction History].

    Click here for more Safer Play information

  • Set preference for betting products

    Use [Product Selection] feature to customise the products you wish to view and place bets on.

    Click here for more Safer Play information

  • Stop betting at any time with self-exclusion

    Apply for self-exclusion by opting for Online Betting Self-Exclusion through the National Council on Problem Gambling (NCPG) website.

    Click here for more Safer Play information

Top Queries

  • 01

    Update Account Information

    Update your account information easily via official Singapore Pools website or mobile app.

    After logging into your account, select the icon next to your username and select [Account Update] on the left navigation. You can update your contact number, email address, mode of communication, address, education level, occupation information and product preference.

  • 02

    Forgot Username/ Password

    You can retrieve your username or reset password on the login page. Select [Forgot Login?] on the login page and select which login information you have forgotten. Enter your NRIC number or FIN, and your registered mobile number. A One-Time Password (OTP) will be sent to your registered mobile number.

  • 03

    Transaction History

    To view transaction history, login to your account via official Singapore Pools website or mobile app. Select [Transaction History] on the left navigation. You may then select the transaction history type you wish to view from the list or filter the time period or the specific types of transaction.

    Note: When looking up the [Funds In/Out] view, the table may include bets that are still being processed. It is advisable to click the [<] icon (last column of the table) to view bet details and status.

  • 04

    Limit Management

    To help you better manage funds for betting, a Monthly Betting Limit (the amount you wish to spend) and a Monthly Deposit Limit (the amount you wish to deposit into your account) must be set. Any increment will take effect after 24 hours and reduction is effected immediately.

  • 05

    Safer Play

    Keep track of your betting activities and set your product preference easily with Singapore Pools account. You may apply for self-exclusion by opting for Online Betting Self-Exclusion through National Council on Problem Gambling (NCPG) website.

For more assistance, contact our Customer Service:

Phone
(6786 6688) Email

Account Quick Guides

Account Management

 

Deposit Methods

Online

Singapore Pools Branches

  • NETS

    ($0.20 fee for each transfer)

  • CASH

    (minimum of $100)

Withdraw Methods

Online

Singapore Pools Branches

Submit a request online, and collect funds at a Singapore Pools branch after filling up the withdrawal form.

*Important to note for withdrawal in person

  • Please note that unless making a full withdrawal, the withdrawal amount must be a minimum of $100, in multiples of $10.

  • The amount must be collected within 48 hours after the submission of the withdrawal request. Subsequently, please submit a new withdrawal request.

  • Please produce your NRIC or Foreign Pass containing FIN for verification.

How to Place Bets

Limit Management

  • Betting and Deposit Limits

    To help you better manage funds for betting, a Monthly Betting Limit (the amount you wish to spend) and a Monthly Deposit Limit (the amount you wish to deposit into your account) must be set.

  • Self-adjust your Limits

    Any increment will take effect after 24 hours and reduction is effected immediately.

    Any further increase to your current Monthly Limit will supersede the prior request and take effect after 24 hours.

Safer Play

Singapore Pools Account offers features for better
online betting management and increased discipline.

  • Keep track of your betting activities

    View a snapshot of betting activities, limit utilisation, product expenditure trends and on [Account Overview]. A record of past 6 months transaction is available on demand on [Transaction History].

    Click here for more Safer Play information

  • Set preference for betting products

    Use [Product Selection] feature to customise the products you wish to view and place bets on.

    Click here for more Safer Play information

  • Stop betting at any time with self-exclusion

    Apply for self-exclusion by opting for Online Betting Self-Exclusion through the National Council on Problem Gambling (NCPG) website.

    Click here for more Safer Play information

Download SG Pools App

Singapore Pools Account allows you to access the only official online betting service for Lottery, Sports and Horse Racing.

For Android users, download the official app only from official Singapore Pools website. Refer here for more information.

Android IOS

Download

Singapore Pools Account App here

Download

Singapore Pools Account App here